eXp Realty
    Kathleen Militello Realtor®Coastal Homes & Living
    (978) 500-1480

    Privacy Policy

    Last Updated: April 20, 2026

    This Privacy Policy explains how information is collected, used, and protected when you visit our website. We respect your privacy and are committed to safeguarding your personal data.

    General Privacy Statement

    We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

    GDPR Compliance

    If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

    TCPA & Registration Terms

    By registering on our website and providing your contact information, you expressly consent to receive communications from Kathleen Militello and The Militello Team. These communications may include phone calls, text messages (SMS), and emails regarding real estate services, property alerts, and related updates. You may opt out at any time by replying "STOP" to text messages or clicking the unsubscribe link in our emails.

    Terms & Conditions

    Your use of this website is also governed by our Terms of Service. By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement.

    CASL / Canadian Visitors

    For Canadian residents, we comply with the Canadian Anti-Spam Legislation (CASL). We will not send you commercial electronic messages without your express or implied consent. You may withdraw your consent at any time by contacting us or using the unsubscribe mechanism provided in our communications.

    What We Collect

    We may collect the following information:

    • Name and job title
    • Contact information including email address and phone number
    • Demographic information such as postcode, preferences, and interests
    • Property preferences and real estate goals
    • Other information relevant to customer surveys and/or offers

    How We Use the Information

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new listings, special offers, or other information which we think you may find interesting.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.

    Internal Record Keeping

    We maintain secure internal records of the information we collect to ensure we can provide consistent, high-quality service and comply with applicable legal and regulatory requirements.

    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

    Cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. You can choose to accept or decline cookies through your browser settings.

    Links to Other Websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

    Controlling Your Personal Information

    You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

    California Consumer Privacy Act (CCPA)

    If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA). This section describes your CCPA rights and explains how to exercise those rights.

    Collection of Personal Information

    We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device.

    Use of Personal Information

    We may use or disclose the personal information we collect for one or more of the business purposes described in the "How We Use the Information" section above.

    Sharing Personal Information

    We may disclose your personal information to a third party for a business purpose, such as service providers who assist us with website hosting, data analysis, and marketing.

    Sale of Personal Information

    We do not sell your personal information to third parties for monetary consideration.

    Your Rights and Choices

    The CCPA provides California residents with specific rights regarding their personal information.

    Access and Data Portability Rights

    You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

    Deletion Request Rights

    You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

    Exercising Your Rights

    To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us using the contact information provided below.

    Response Timing and Format

    We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

    Personal Information Sales Opt-Out and Opt-In Rights

    If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years of age.

    Non-Discrimination

    We will not discriminate against you for exercising any of your CCPA rights.

    Mobile Information / SMS Privacy Statement

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    Privacy Questions or Requests

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us using the information below:

    Kathleen Militello

    The Militello Team

    EXP REALTY

    Address:P.O. Box 854, Essex, MA 01929

    Phone:(978) 500-1480

    Email:[Insert Email Address]

    This policy may be updated from time to time. Please review it periodically for any changes.

    Understanding Your Rights Under GDPR and CCPA

    The General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) grant users specific rights regarding their personal data. Under these regulations, you have the right to access, correct, and delete your personal information held by businesses, including Kathleen Militello. This means you can request to know what data is being collected, how it is used, and who it is shared with.

    For instance, if you wish to know what personal information Kathleen Militello has collected about you, you can submit a verifiable consumer request. This request will allow you to receive details about the categories of information collected, the sources of that information, and the purposes for which it is being used. Understanding these rights empowers you to take control of your personal data.

    Types of Personal Information Collected

    Kathleen Militello collects various types of personal information to provide better services to her clients. This includes identifiers such as your name, email address, and phone number, as well as commercial information related to your real estate interests. The collection of this data helps tailor services to meet your needs effectively.

    Moreover, data collected may also include information about your online activity, such as pages visited on the website or interactions with marketing emails. This information is crucial for enhancing user experience and ensuring that the content provided is relevant and beneficial to you. By understanding the types of data collected, you can make informed decisions about your privacy preferences.

    How We Use Cookies and Tracking Technologies

    Cookies and tracking technologies are employed by Kathleen Militello to enhance user experience on the website. These small data files help remember your preferences and improve the functionality of the site. For example, cookies can track your browsing habits to suggest listings that match your interests, making your search for properties more efficient.

    In addition to improving user experience, cookies also help in analyzing website traffic and user behavior. This data enables Kathleen Militello to make informed decisions on how to optimize the website and marketing strategies. While cookies are beneficial, users have the option to manage their cookie preferences through their browser settings, ensuring they have control over their online privacy.

    Opting Out of Communications

    If you prefer not to receive promotional communications from Kathleen Militello, you have the right to opt out. This can be done easily by following the instructions provided in the emails or by contacting the office directly. Respecting your communication preferences is a priority, and your choices will be honored promptly.

    For instance, if you decide to opt out, you will no longer receive updates about new listings, special offers, or other marketing communications. However, please note that opting out does not affect transactional communications related to services you have requested or purchased. This ensures that you remain informed about any essential updates regarding your transactions while controlling promotional outreach.